Web Workbench isn't just where I write about websites. I also use it to test things I build before putting them onto client websites.
That includes WordPress plugins, automation and other systems that I develop or modify.
One example is my Nested FAQ WordPress Plugin with Visitor Questions.
I can test the plugin here first, work out what needs improving and make sure it behaves properly before using it on a live client website.
The plugin is now actually being used on The King's Head Inn FAQ page, so the development and testing on Web Workbench has a direct connection to a live website.
We've also had actual questions from customers that we've been able to add to the FAQ. That means the page isn't just filled with questions we think people might ask — we're adding real questions that customers have actually asked the business.
As more questions come in, the FAQ can continue to grow and become a useful source of information for future visitors.
If you're looking after a website for a business, you may not have access to the business inbox or see every question customers are asking. An FAQ system like this gives you another way of capturing that information and turning it into useful website content when the business passes those questions on to you.